FAQs

Payments

I now offer 2 options for payment, Paypal and Square. Paypal allows you to use whatever payment source your account is linked to.  If you don't have a Paypal account, you can still use your credit card without signing up..convenient and secure!  I also accept credit card payments through Square, directly from your checkout page. 

Shipping

Most items are one-of-a-kind and as such are ready for shipment, usually within 1-2 business days. Made-to-order products will include an estimate of turnaround time within the description.

U.S orders are shipped via USPS Standard Mail ($4.00 + $0.50 for each additional item).  If you need it faster, 2-Day Priority Mail (small box flat rate $8.30) is available.    

International orders ship via USPS first class mail ($15.00 + $0.50 for each additional item).  Please allow 2-3 weeks for delivery.

All items are wrapped carefully and securely. I try to reuse and recycle shipping materials, so your padded mailer may be wrinkled or taped and bubble wrap/tissue may have signs of reuse...this helps the environment and cuts down on overhead costs!

Returns

I strive to create beautiful, unique, and lasting jewelry.  If you are not happy with your item, please contact me to discuss options for return and replacement or refund within 7 days of receipt.  Shipping fees are non-refundable.  Return packages must be insured and include delivery confirmation.  

Privacy

I respect your privacy and your information will not be shared for any reason. Email correspondence is usually limited to purchase/shipping notifications, unless instigated by you through my contact form.  MAJ's newsletter is strictly by sign-up...you can opt out at any time.